Shipping & Returns Policy
Shipping & Handling
Every LLÁZIO order is carefully inspected and packed to ensure it arrives in perfect condition.
- Processing time: 1–2 business days
- Delivery time: 10–20 business days to Ireland
-
Tracking: You will receive a tracking email as soon as your order is dispatched
Returns & Right of Withdrawal
We want you to love your LLÁZIO product. If for any reason you are not satisfied, we offer a 30-day return window from the date of delivery.
Under EU Consumer Rights Directive (2011/83/EU), you have the legal right to withdraw from your purchase within 14 days of receiving your order, without providing any reason.
To exercise your right of withdrawal or request a return:
Contact us at hello@llazio.com within 30 days of delivery with your order number and reason for return.
Return conditions:
- Item must be unused and in original condition
- Original packaging must be intact
- Return shipping costs are the responsibility of the customer
Refunds:
Once your return is received and inspected, we will notify you within 5 business days. If approved, your refund will be processed to your original payment method within 10 business days.